my work placement

I am currently doing my work placement in www.leisureinsure.co.uk where I am trying to be a help on marketing strategy.

I found that lots of English vacabularies I don't understand in insurance field. Their perticular terms and phrases having a certain meaning in their business, oh, gosh.

But, I am sure that things will get better soon, after I get more familar with insurance.

Lots of things to learn, including their way of speaking on the phone, so professional and so confident...